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publicliability.insuranceonline.com.au

How can we help you today?

Whether you’d like to explore Public Liability Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Public Liability Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

Griffith University Study Uncovers Rising Insurance Costs in Tourism
Griffith University Study Uncovers Rising Insurance Costs in Tourism
31 May 2026: Paige Estritori
Recent research conducted by Griffith University has shed light on the escalating public liability insurance costs affecting Australia's tourism sector. The study identifies systemic challenges that extend beyond individual businesses, contributing to the financial strain on operators within the industry. - read more
APRA Highlights Rising Insurance Costs for Australian Businesses
APRA Highlights Rising Insurance Costs for Australian Businesses
31 May 2026: Paige Estritori
The Australian Prudential Regulation Authority (APRA) has released its latest National Claims and Policies Database (NCPD) statistics, revealing a substantial increase in public liability and professional indemnity insurance premiums. This trend poses financial challenges for businesses across various sectors in Australia. - read more
BIA Introduces Combined Indemnity and Liability Insurance on Digital Platform
BIA Introduces Combined Indemnity and Liability Insurance on Digital Platform
31 May 2026: Paige Estritori
Berkley Insurance Australia (BIA) has announced the launch of a combined professional indemnity (PI) and public liability (PL) insurance product, available through the Steadfast Client Trading Platform (SCTP) starting June 1. This initiative aims to streamline policy management for brokers and address potential coverage gaps that may arise from holding separate policies across different insurers. - read more
NSW Court Decision Escalates Liability Risks for Construction Sector
NSW Court Decision Escalates Liability Risks for Construction Sector
23 May 2026: Paige Estritori
A recent landmark ruling in New South Wales has significantly altered the liability landscape for the construction industry. The court's decision removes the ability for developers and builders to rely on proportionate liability defences under the Design and Building Practitioners Act 2020 (DBP Act), thereby increasing their exposure to claims related to building defects. - read more
ICA Advocates for Overhaul of Civil Liability Laws to Ease Insurance Burden
ICA Advocates for Overhaul of Civil Liability Laws to Ease Insurance Burden
23 May 2026: Paige Estritori
The Insurance Council of Australia (ICA) has recently called for urgent reforms to outdated state and territory civil liability laws, highlighting their significant contribution to the rising insurance costs faced by small businesses and community organisations. These laws, many of which have not been reviewed in nearly 25 years, are increasingly seen as inadequate in addressing the complexities of modern liability claims. - read more
Business Insurance Articles

A Guide to Public Liability Insurance for Construction Businesses
A Guide to Public Liability Insurance for Construction Businesses
When embarking on a construction project, the potential for unexpected incidents and the associated liabilities cannot be ignored. Navigating through the intricate world of insurance might seem daunting, but understanding public liability insurance can save your business from financial peril. In the ever-evolving landscape of Australian construction, its significance cannot be overstated. - read more
Navigating Public Liability Insurance for Event Organizers: A Must-Read Guide
Navigating Public Liability Insurance for Event Organizers: A Must-Read Guide
Event organizing can be an exhilarating adventure, teeming with creativity and collaboration. However, with the buzz of activity and the gathering of crowds comes a significant responsibility to ensure the safety and well-being of attendees, staff, and the venue itself. This is where Public Liability Insurance becomes a pivotal part of an event organizer's toolkit. - read more
Public Liability Insurance for Manufacturers: Are You Fully Covered?
Public Liability Insurance for Manufacturers: Are You Fully Covered?
Public liability insurance is a cornerstone of protection for businesses, offering a shield against claims for personal injury or property damage inflicted on third parties as a result of their operations. As manufacturers open their doors to employees, suppliers, and sometimes the public, they navigate a landscape rife with potential hazards. Public liability insurance becomes not just a safety net, but an essential aspect of responsible entrepreneurship. - read more
Protect Your Construction Business: The Importance of Adequate Liability Coverage
Protect Your Construction Business: The Importance of Adequate Liability Coverage
Operating within the construction industry involves managing an intricate web of risks and liabilities daily. Public liability insurance stands as one of the core safeguards to protect businesses from potential financial pitfalls that may arise from these risks. - read more
Understanding Public Liability Insurance: A Must-Have for Aussie Businesses
Understanding Public Liability Insurance: A Must-Have for Aussie Businesses
For any Australian business, the unforeseeable mishaps that can occur daily pose potential risks not only to operational continuity but also to financial stability. At the core of a strategic risk management plan lies the essential protective layer of public liability insurance, a shield safeguarding businesses from the legal and financial repercussions of accidents and injuries that may happen on their premises, or as a result of their operations. - read more

Knowledgebase
Insurance:
In law and economics, insurance is a form of risk management primarily used to hedge against the risk of potential financial loss.