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Insurance News

Insurance Complaints Are a Reminder to Prepare Before a Claim
Insurance Complaints Are a Reminder to Prepare Before a Claim
28 Jul 2026: Paige Estritori
Recent complaint trends reported by the Australian Financial Complaints Authority have again put insurance claims service under the microscope. While much of the public attention often falls on home, motor and disaster-related cover, the message is just as relevant for small business owners: the moment a claim occurs is not the time to start working out what your policy requires. - read more
What Unfair Trading Reform Could Mean for Small Business Insurance Claims
What Unfair Trading Reform Could Mean for Small Business Insurance Claims
21 Jul 2026: Paige Estritori
Australia’s latest unfair trading practices reform has opened a fresh debate for the insurance sector, with small business advocates and insurers watching closely to see whether the new rules will eventually extend into business-to-business dealings. - read more
New Small Business Insurance Education Push Highlights Underinsurance Risk
New Small Business Insurance Education Push Highlights Underinsurance Risk
14 Jul 2026: Paige Estritori
A new alliance between the Victorian Chamber of Commerce and Industry and Zest Insurance is putting small business underinsurance back in the spotlight, with education, practical tools and risk resources to be delivered through the Chamber’s THRIVE program. - read more
Why Insurance Pricing Is Becoming More Client-Specific
Why Insurance Pricing Is Becoming More Client-Specific
05 Jul 2026: Paige Estritori
Australia’s commercial insurance market may be softening on the surface, but the latest industry commentary suggests small businesses should be cautious about assuming every policy will automatically become cheaper. The emerging message is that the old idea of a single hard or soft insurance market is giving way to a more targeted pricing environment, where insurers assess each line of cover, occupation, location and claims history in much greater detail. - read more
General Insurance Code Review Puts Service Standards in Focus
General Insurance Code Review Puts Service Standards in Focus
21 Jun 2026: Paige Estritori
Australia’s general insurance sector is edging closer to a significant reset of its customer service rulebook, with Financial Services Minister Daniel Mulino indicating he wants meaningful progress on the long-running review of the General Insurance Code of Practice. A draft of the revised code is expected to move towards consultation shortly, following a review process that began in November 2023 and produced more than 100 recommendations in late 2024. - read more
Business Insurance Articles

How to Choose the Right Public Liability Insurance Policy for Your Business
How to Choose the Right Public Liability Insurance Policy for Your Business
When it comes to running a business, safeguarding your financial well-being against unforeseen events is crucial. Public Liability Insurance (PLI) is designed to protect your business from the financial risks associated with claims of property damage, personal injury, or death caused to third parties due to business activities. Understanding this shield of security is the first line of defense in a world where accidents and mishaps are not just possible but often probable. - read more
Public Liability Insurance for Manufacturers: Are You Fully Covered?
Public Liability Insurance for Manufacturers: Are You Fully Covered?
Public liability insurance is a cornerstone of protection for businesses, offering a shield against claims for personal injury or property damage inflicted on third parties as a result of their operations. As manufacturers open their doors to employees, suppliers, and sometimes the public, they navigate a landscape rife with potential hazards. Public liability insurance becomes not just a safety net, but an essential aspect of responsible entrepreneurship. - read more
Protect Your Construction Business: The Importance of Adequate Liability Coverage
Protect Your Construction Business: The Importance of Adequate Liability Coverage
Operating within the construction industry involves managing an intricate web of risks and liabilities daily. Public liability insurance stands as one of the core safeguards to protect businesses from potential financial pitfalls that may arise from these risks. - read more
Public Liability Insurance for Tradespeople: Safeguarding Your Business on Site
Public Liability Insurance for Tradespeople: Safeguarding Your Business on Site
If you're a tradesperson, safeguarding your business is not just about having the right tools and skills, but also ensuring you're protected against unexpected events on site. Public Liability Insurance plays a crucial role in your safety net, providing a shield against potential financial setbacks caused by accidents and injuries. - read more
The Difference Between Public Liability and Other Insurances Explained
The Difference Between Public Liability and Other Insurances Explained
Public liability insurance is designed to protect businesses against claims made by the public for injuries or damages that occur in connection with the business operations. It covers legal fees, medical expenses, and compensation costs that may arise if a customer or a member of the public is injured or property is damaged as a result of the business activities. - read more

Knowledgebase
Replacement Cost:
The amount it would cost to replace or rebuild an insured asset with one of similar kind and quality, without depreciation.